If you find that a product is unsuitable (e.g. you have ordered the wrong size) please return it in its original condition - unused with all packaging and tags intact within 28 days of delivery for either refund or exchange. Delivery costs are not refundable. We request that you call us on 01382 736854 or email firstname.lastname@example.org BEFORE returning any items. Return of items will be at your own cost and risk. We recommend you use a tracking service as we cannot be held responsible for items lost in the post. Please note that personalised items cannot be returned unless there is a manufacturing defect.
All returns should be sent to:
3 Ainslie Street ,
West Pitkerro Ind. Est.,
Broughty Ferry ,
Permission from the copyright holder must be obtained by the customer for copyrighted logos before providing the artwork to Direct Soccer for reproduction. We will not reproduce professional club badges without written consent directly from the club first.
In the rare instance that you have received your order and believe there is an item missing, please contact us within 3 working days from receipt.