How long does it take to deliver a kit printed with logo, numbers and badge?
It can take 10 to 15 working days depending on the time of year and product availability.
How can I track my delivery once it has been sent out?
Can I see what the item will look once personalised?
If your order requires a badge, club name or sponsor logo and we have not completed this previously, we will email you a visual for approval prior to manufacture. We do not provide visuals of player names, player initials, numbers, medical kit, or ball bag personalisation's. Please ensure you have entered your text correctly as we will print EXACTLY what you provide. Check spelling, capitals and punctuation.
Are you an official dealer of Nike, Mitre, adidas etc...?
Yes, every product comes directly from the manufacturer and is 100% genuine.
Who carries out the printing and embroidery?
All personalisation is carried out by us on our premises as it allows us to control all stages of manufacture.
How do I go about getting a quote?
We have a football kit quotation feature which can provide a quote for you in seconds! Simply go to our KitQuote feature and select the Brand, Type of Teamwear, Colour and Quantity you require. Our system will then generate the options available to you.
Additionally, we have heavily invested in our website to ensure that it is user friendly for our customers, especially when customisation is required. An alternative option to obtain a quote would be to add all items required into your basket on our website with any customisations you would like. Once this has been completed, the checkout will show a total for all items – delivery is added once you proceed with the order.
Please note: We do not provide quotes over the phone or by email. Our prices on the website are our best prices and bulk buying discount is already applied.
Can I pay by cheque?
Yes, at the payment stage of the checkout, you can select 'Pay by BACS/Cheque'. Please make your cheque payable to Direct Soccer Limited and post it to the address below.
Direct Soccer 3 Ainslie Street, West Pitkerro Ind. Est., Broughty Ferry, Dundee, DD5 3RR
Please note: cheques should be received within 7 days from the date of your order. Orders will not be processed until cheques have been received and cleared.
How does a school order from your website?
To order for your organisation, simply select the goods you require, go to the checkout and select one of the payment options. We are able to accept purchase order documents from finance departments. Please ensure that you send the PO document and Direct Soccer order number to firstname.lastname@example.org after order completion as the order will not be processed until these have been received.
If selecting the 'Pay by Invoice' option then please note that our payment terms are 30 days.
How do I know which sizes to buy?
The best way to find the appropriate size is to order samples from the website. The players can then try them on for size before personalising. Remember that once an item has been embroidered and/or printed, it cannot be returned. Size guides for each brand can also be found on our website here.