Whilst we hold the majority of our stock in our automated on-site warehouse from top brands such as Nike, adidas, Joma, Puma, Stanno and Mitre, we are unable to hold every product size/colour variation on site due to the massive amount of product variations in teamwear. Due to this, when you place an order on Direct Soccer, we may have to purchase your items direct from the appropriate supplier. Please note that although most items are available for immediate dispatch (excludes personalised products) some may take slightly longer, but please rest assured that once we receive these items, they will be processed for next working day dispatch.

Delivery Details

Our standard lead times are as follows:

Type Ships In:
Non-personalised Goods (all products in our warehouse) 1-2 working days
Non-personalised Goods (special order from supplier) 7-10 working days
Personalised Goods 10-15 working days

We detail all expected shipping dates at point of purchase to allow our customers to make an informed decision before purchasing.

The longest lead time will apply if an order contains a mixture of items in the table above. Orders should be placed separately if you wish for the item specific lead time to apply.


Deliveries are carried out by DPD or Royal Mail at a fixed rate whatever the size of your order. Please note that Royal Mail will only be available at the checkout if the parcel is under 2kg.

DPD Next-Day Delivery (after dispatch)

UK Mainland - £5.99 DPD Pick Up (Ship to Shop, UK Mainland) - £4.99

Northern Ireland, Scottish Islands and Isle of Man - £14.99

Channel Islands and Isle of Wight - £24.99

The following postcode areas will require 2 working days for delivery: AB31-AB38, AB41-AB56, FK17-FK21, G83, IV1-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW3, KW5-KW14, PA21-PA38, PA80, PH15-PH26, PH30-PH41, PH49-PH50

Orders outside of UK mainland will require an additional 2 working days for delivery.

Royal Mail Tracked 48 (after dispatch)

This option is available to any location in the UK including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) at the flat rate of £3.99 per order.

Collection from our Premises

You have the option of collecting your order from our premises at: 3 Ainslie Street West Pitkerro Industrial Estate Dundee DD5 3RR

Please note that customers have 30 days to collect their order. If the order is not collected within this timeframe, the items will be returned to stock and a refund will be issued.

Please note that postcode restrictions may apply for all delivery options. Using the tracking number provided once your order has been dispatched, you can track your DPD delivery here once it has been dispatched, and Royal Mail here.

Delivery Destinations

We are currently shipping to the following destinations:

UK Mainland (Scotland, England, Wales)

Northern Ireland

Western Isles

Orkney Islands

Shetland Islands

Isle of Wight

Isle of Man

Channel Islands

Isles of Scilly

We hope to introduce more destinations in the near future.


Items should be returned within 28 days of receipt, in unused condition and in original packaging, with tags still intact. Your refund will be processed within 5 working days from receipt of your return. Delivery costs are non-refundable. Return of items will be at your own cost and risk - we recommend using a tracking service as we cannot be held responsible for items lost in the post. We do not offer exchanges; therefore, we recommend any replacements needed are ordered on our website.

PLEASE NOTE: All personalised items (including Clubshop items with added embroidery or print e.g badges, names and numbers) are NON-REFUNDABLE, unless there is a manufacturing defect.

To return any unwanted items please complete the form below and include this in your return package.

Click to Download Form

All returns should be sent to:

Direct Soccer Returns Dept,
3 Ainslie Street,
West Pitkerro Ind. Est.,
Broughty Ferry,