Whilst we hold the majority of our stock in our automated on-site warehouse from top brands such as Nike, adidas, Joma, Puma, Stanno and Mitre, we are unable to hold every product size/colour variation on site due to the massive amount of product variations in teamwear. Due to this, when you place an order on Direct Soccer, we may have to purchase your items direct from the appropriate supplier. Please note that although most items are available for immediate dispatch (excludes personalised products) some may take slightly longer but please be assured that once we receive these items, they will be shipped out to you by our dispatch team for next working day delivery. We detail all expected shipping dates at point of purchase to allow our customers to make an informed decision before checking out.
Deliveries are carried out by DPD or Royal Mail and are at a fixed rate whatever the size of your order. Please note that Royal Mail will only be available at the checkout if the parcel is under a certain weight. All lead times shown are subject to stock availability and take effect once full payment/payment details have been received. You will be informed promptly should any stock issue arise.
You can track your delivery once it has been dispatched by clicking here.
EXTENDED CHRISTMAS RETURNS 2023. Please note that any purchases made between November 1st and December 27th 2023, items can now be returned up until the extended date of January 31st, 2024.
|Personalised Goods||Ships In:|
|Clothing / Player Bags||10-15 working days|
|Printed Pennants||10-15 working days|
|Personalised Trophies and Mugs||7-10 working days|
|Non-personalised Goods||Ships In:|
|Clothing* / Player Bags||7-10 working days|
|Equipment/Footballs||1-2 working days|
Orders outside of UK mainland will require an additional 2 working days for delivery.
The longest lead time will apply if an order contains a mixture of items in the table above. Orders should be placed separately if you wish for the item specific lead time to apply.
IMPORTANT INFORMATION: We are currently unable to ship to EU destinations. We are working hard to resolve this issue. Please check back for further updates.
Under normal circumstances Direct Soccer ship to the following destinations:
UK Mainland (Scotland, England, Wales)
Isle of Wight
Republic of Ireland
Isle of Man
Isles of Scilly
We offer the following delivery options:
DPD Next-Day Delivery (after Dispatch)
DPD Delivery Costs are as follows:
UK Mainland - £5.99
Ship to Shop (UK Mainland) (DPD Pick up) - £4.99
Sweden, Finland, Croatia, Spain & Italy - £19.99
Channel Islands and Isle of Wight - £24.99
All other available destinations - £14.99
We will send an email when your order is has been dispatched. Please provide a mobile telephone number in your order as the couriers will text you with a delivery time slot. All deliveries MUST be signed for on delivery.
Royal Mail Standard 48 Service
We ship anywhere in the United Kingdom including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) addresses at the flat rate of £3.99 per order.
We will send an email when your order has been dispatched. The service normally takes 2-3 working days incl. lead time. Delivery to some areas may take longer.
Collection from our Premises
You have the option of collecting your order from our Premises at:
3 Ainslie Street
West Pitkerro Industrial Estate
Please be aware you have 30 days to collect your order. If you do not collect within 30 days, we will return your order to stock and issue a refund back to your payment method.
Items should be returned within 28 days of receipt, in unused condition and in original packaging, with tags still intact. Your refund will be processed within 5 working days from receipt of your return. Delivery costs are non-refundable. We do not offer exchanges; therefore, we recommend you order any replacements needed on our website. Return of items will be at your own cost and risk - we recommend using a tracking service as we cannot be held responsible for items lost in the post.
PLEASE NOTE: All personalised items (including Clubshop items with added embroidery or print e.g badges, names and numbers) are NON-REFUNDABLE, unless there is a manufacturing defect.
EXTENDED CHRISTMAS RETURNS 2023. Please note that any purchases made between November 1st and December 27th, 2023, items can now be returned up until the extended date of January 31, 2024.
To return any unwanted items please complete the form below and include this in your return package.
All returns should be sent to:
3 Ainslie Street,
West Pitkerro Ind. Est.,