| TERMS & CONDITIONSDELIVERY DETAILS Order deliveries are carried out by Interlink Express and are at a fixed rate whatever the size of your order. All lead times shown are subject to stock availability and take effect once full payment/payment details have been received. You will be informed promptly should any stock issue arise. Unprinted Teamwear / Players Bags: UK Mainland delivery: 7 - 10 working days - (Allow 17 working days for Adidas products) Outwith UK Mainland: 9 - 12 working days - (Allow 19 working days for Adidas products)
Printed/Embroidered Teamwear / Accessories: UK Mainland delivery: 10 - 15 working days - (Allow 22 working days for Adidas products) Outwith UK Mainland: 12 - 17 working days - (Allow 24 working days for Adidas products)
Ball Bags / Football Equipment: UK Mainland delivery: 1 - 2 working days Outwith UK Mainland: 3 - 4 working days
Penants Printed: UK Mainland delivery: 10 - 15 working days Outwith UK Mainland: 12 - 17 working days
At present Directsoccer ONLY ship to the following destinations: UK Mainland (Scotland, England, Wales) Northern Ireland Western Isles Orkney Islands Shetland Islands Isle of Wight Republic of Ireland Isle of Man Channel Islands Isles of Scilly
Current Delivery Costs are as follows: UK Mainland - £6.99 All other available destinations - £16.99
We will send an email when your order is has been dispatched. Please provide a mobile telephone number in your order as the couriers will text you with a delivery time slot. All deliveries MUST be signed for on delivery.
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We collect information about you for two reasons: Firstly, to process your order and second, to provide you with the best possible service. We will give you the chance to unsubscribe from any marketing email from us. The type of information we will collect about you includes your : · Name · Address · Phone number · E-mail address We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us at sales@directsoccer.co.uk Help & Info Directsoccer.co.uk is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@directsoccer.co.uk Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Check Out" and you will be asked for a few details that we need to be able to satisfy the order. We accept cheques and most major credit cards. However, we do not accept Visa Electron. You may send your credit card information via phone. RETURNS: Q: CAN I RETURN A PRODUCT IF I'M NOT HAPPY WITH IT? A: If you find that the product is unsuitable (e.g. you have ordered the wrong size) please return it in its original condition - unused with all packaging and tags intact - within 7 days of receipt for either refund or exchange. Delivery costs are not refundable. We request that you call us on 01382 736854 / 736860 or email sales@directsoccer.co.uk BEFORE returning any items. Return of items will be at your own cost and risk. We recommend you use a tracking service as we cannot be held responsible for items lost in the post. Please note that personalised items cannot be returned unless there is a manufacturing defect |